It is not possible to exchange via our webshop. If you wish to receive a different size or model, place a new order in our webshop and your previous purchase can be returned free of charge.
How to return?
- Click on return
- Enter your zip code and order number
- Follow the steps to return your item(s)
- Add the packing note “loose” in the box with your name and order number. So we know from whom the return is coming.
Processing your return
From the moment you submit your order to the delivery service you have selected, it may take a few days before we have received your return at our distribution center.
Every order received is checked by us. If your return is undamaged and returned within the period of 14 days, you will receive a credit note and the amount will be refunded to your account.
Depending on your payment method, it may take a few days before the purchase amount is returned to your account.
Questions about our return procedure?
If you have any questions please don’t hesitate to contact us. We are here to help you with your returns of any other questions.